Proficient in the given Telephone standards.
熟练使用既定电话接听标准
Efficiently and professionally handle multiple incoming calls at once.
高效且专业的处理多个来电
Deep knowledge in Food & Beverage including Allergies and Diets.
熟知过敏源及限制饮食等相关餐饮知识
Articulate and repeat order to the guest before hanging up by using guest name and title.
在挂断电话前，使用客人的姓名和职务，清晰的重复订单，与客人再次确认
Knowledgeable of specific Trolley and Room Service Tray set up as per given standard.
熟悉并参照既定送餐车及送餐托盘摆台标准
Give guest the approximate time of delivery.
告知客人大致等待时间
Correctly enter all pertinent information of an order including special items and cooking requests.
正确录入所有订单相关信息，包括特殊项目及烹饪要求