Check and Read email ensuring that all work related information are noted and pass onto the Housekeeping Team Leader / Housekeeping Manager / Director of Housekeeping

检查并阅读所有邮件并确保将接收到与工作相关的所有信息传达给客房部主管、客房部经理、客房部总监

Allocate Room Assignments, and ensuring that important information such departure time and arrival times and any Special Requests are noted on Housekeeping Attendants and Team Leaders list and highlighted

为客房服务员分配工作，确保重要信息如退房时间、到达时间和任何特殊要求传达到客房服务员和主管，并对重要信息进行强调。

Answer all housekeeping office incoming telephone calls correctly recording messages and deliver promptly

接听所有客房部办公室的来电，做出正确的记录并及时传达

Maintain an accurate record of out of order, VIP, Long stay, repeat guest, expected arrivals and departures, function and group rooms, do not disturb rooms, guest profile

对客房的信息和客人信息如故障房、VIP、常住客人、熟客、预计到达和离店、功能房和团队房、请勿打扰房、客人档案等保持准确的记录

Ensure that all resort key procedures are followed carefully and maintain efficiently

确保仔细认真地遵守酒店的钥匙/房卡管理程序并有效地维护

Prepare the daily work allocation for room attendants and maintain all necessary books required for daily control

每天为客房服务员的工作分配做准备，并且维持对所有必要的工作内容进行纪要以便于管理监督