1. Ensure through effective supervision that all services offered at the Spa are carried out with utmost professionalism, efficiency and courtesy.

确保通过有效的管理使得水疗部的所有服务都能够最大的专业，效率，礼貌

2. Oversee, supervise and monitor all facets of daily operations.

监督，管理所有日常运作事宜

3. Participate and assist in the development of Job Description manuals for each division.

参与并协作更新各分部门的职位描述

4. Interview, hire, train, supervise and evaluate all supervisors and associate of respective division.

面试、雇佣、培训、管理并评估所有主管和各分部门相关负责人.

5. Maintain and enhance guest satisfaction through effective relations and inter-personal skills.

通过有效的关系和人际交往技巧提高客人的满意程度

6. Ensure facility is clean and well maintained at all times

确保设备始终整洁且维护良好.

7. Assist subordinates during peak periods and during shortage of manpower.

在客满或缺少人手时协助下属

8. Maintain and promote an atmosphere of tranquility and peace in Spa areas at all times

始终保持水疗部宁静和谐的氛围

9. Participate and assist in the preparation of Annual Department Budget

参与并协助准备部门年度预算

10. Ensure that expenses are in line, or below, with Department's Operational Budget and that costs are strictly controlled

确保部门开支得当，低于部门运作预算且严格控制成本

11. Entertain regular and potential clients

招待固定及潜在客户

12. Liaise with Head Office, Hotel and Corporate Sales & Marketing

Communication departments

与酒店，销售代表，销售部门保持良好关系