1.Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect and analyze accurate information and resolve conflicts.

擅长于处理宾客关系，能快速有效的应对各种问题。

2.Basic mathematical and calculator skill to prepare mathematical calculations without error

具备一定的精算能力。

3. Ability to listen effectively, to speak and write English clearly.

具备的一定的英语听说会话能力。