1.协助经理对本部管理人员的工作进行督导和协调，每日巡查，确保本部门工作按计划进行；

Assist the manager to supervise and coordinate the work of the management staff of the department, make daily inspection to ensure the work of the department is carried out as planned

2.组织实施培训根据阶段要求制定培训计划，以提高员工业务水平；

Organize the implementation of training and make training plans according to the requirements of the stage, so as to improve the staff's business level

3.按期组织培训，亲自组织授课，内容包括：操作程序、服务用语、礼貌礼仪、安全卫生事项等；

Organize training on schedule and give lectures in person, including operation procedures, service terms, courtesy and etiquette, safety and hygiene matters, etc

4.合理安排人力，调配班次确保PA正常运转，员工能得到合理休息；

Reasonable arrangement of manpower and shift arrangement to ensure the normal operation of PA and reasonable rest for staff

5.负责客用物品供应及设备设施使用的管理；

Responsible for the supply of guest goods and the management of equipment and facilities

6.保证完成公共区域的工作任务；及时向经理提供有关信息和建议；

Ensuring the completion of work tasks in common areas; Provide relevant information and advice to manager in time;

7.参加部门例会，汇报本区域每月定期盘查二级库库存情况，确定合理的使用、对库存量提出购置计划；

Participate in the regular meeting of the department, report the inventory status of the secondary storehouse regularly every month in the region, determine reasonable use and propose purchase plan for the inventory

8.主持公共区域的工作会议，布置工作，提出要求；

To chair work meetings in public areas, arrange work and make demands

9.监督好酒店所有区域的四害消杀等日常管理工作；

To supervise the daily management of the four harms, elimination and killing in all areas of the hotel

10.主动听取和收集宾客、员工及其他部门对本部工作的意见和建议，向上级提出改进工作的设想和方案；

Actively listen to and collect the opinions and Suggestions of guests, employees and other departments on the work of the department, and put forward Suggestions and plans for improvement to the superior

11.完成上级安排的其他工作。

Finish other work assigned by superior.